About Us
Raptors India, an ISO 9001:2008, ISO 140001: 2004 , IFMA, OHSAS 18001,Certified company was incepted in Year 2013 with a view to become one of the India’s largest Manpower Outsourcing company.
We at RAPTORS INDIA offer Outsourcing Services which includes services like Payroll Management Services, Facility Solution , Fire & Safety Solution (Product & Services), Horticulture solution , Mailroom solutions, Gardening & Landscaping Services. The Management is committed to the well-being of the workforce in India by providing vast employment opportunities.
Our Mission & Vision
Our Mission
Our mission is to be the one of the best Outsourcing Services Provider by delivering client-focused solutions to our customers through our superior network operations across the Country.
Our Vision
To attain “Preferred Payroll Partner Company“ status by delivering Value added, Proactive, Customer Focused Solutions.
Our Values
Client Value Creation
Enabling clients to become high-performance businesses and creating long-term relationships by providing customized HR solutions to help them maximize their potential.
Integrity
Being steadfast, adhered to moral and ethical code by saying what we mean and reflecting it in our behaviors as well as actions.
Value of Money
To provide true value to the society by ensuring that our business always benefits society.
Customer Segmentation
- Banks and Financial Institutions
- Corporate Houses
- Educational Institutions
- Government Organizations
- Hospitality
- IT and BPOs
- Industrial and Manufacturing Plants
- Media Houses
- Oil, Gas Industries
- Pharmaceutical Companies
Our Quality Policy
We will strive to meet the requirement of all our customers consistently. This will be achieved through continuous improvement in the services, working techniques, regular training of employees and effective application of Quality Management System adopted for providing all Facility Management Related Services.
Quality Objectives
- Consistently meeting client requirements, thereby reducing no. of complaints.
- Outstanding service, support, flexibility and responsiveness to achieve ultimate customer satisfaction.
- To make processes and services more reliable and less costly.
- Customer feedback 75% in the Good category and 25% in the excellent category.
- To develop enthusiastic and dedicated team of employees.
- Monitoring of Quality System and work characteristics for the continuous improvement in all areas.